Hanoi Calido Hotel

A charming hotel in the heart of the old quarter, I really enjoyed my stay.

訂的房間無窗，房間不大，燈光又比較暗，整個風格色調就比較暗沉，不太喜歡。河內的酒店服務普遍都還不錯，酒店所處的位置很方便。另外很驚喜的是酒店早餐，按人頭現點現做，幾種搭配供選擇，感覺這樣不浪費又新鮮。

Although the hotel is fine, clean, great location, something really bothered me. During breakfast, there was a selection of fruit and beverages (which you can help yourself to), so when I sat down, no one came to attend me to ask what I wanted for breakfast, about a 1 minute after, two guys came snd were immediately seen to. Despite noticing me then, the receptionist still did not have the decency to ask me what I wanted. I just had some fruit and left. For me it was a clear sign of favouritism and preferring certain guests to others (due to race/skin colour). You should treat all your guests equally.

The location is amazing, the bed is super comfortable and the staff is very nice. The shower also had nice pressure and the breakfast was good. The only issues were that there was mold in the shower and the air conditioning and you could here everything from the corridors.

I would totally recommend this hotel. The room is exactly looked like the pictures. Very strategic location, near to the touristy place such as the train street, many good food reachable within walking distance, even jazz and speakeasy bars. But most importantly I would recommend because all staffs and service were top notch!!! I booked 1 month in advanced and need to make certain arrangements due to my itinerary. I found their WhatsApp contact from Trip and they were very helpful, fast-response, and solutive to make sure I have a pleasant trip. Also, when I needed to leave early for a day trip, they even offered us to pack up some pancakes, bananas, and water because the breakfast service was not started yet. Thank you so much Calido Hotel! Looking forward to come back on my next visit!

櫃檯服務非常好，但是設備老舊冷氣突然壞掉，廁所有異味，但櫃檯有盡力解決及更換房間