Okapi Hotel

staff are very nice, but the room is not clean with many mosquitoes

เดินทางสะดวก ห้องดี เตียงสะอาด มีร้านอาหารในโรงแรม

My stay at Okapi hotel started with the surprise that my room was not in the main building but inside a massage center. Week mornings were very noisy and people were around all day. Also, there was no hot water, wifi, fridge and Tv, all services that were listed on the app for that kind of room. Breakfast was average, not great not bad. Staff has been nice, but to be honest I wouldn't recommend staying at Okapi. It should be a hostel for the services it offers. I tried to complain with trip.com just to find out that ******* was the supplier and that nobody was able to contact the hotel by phone to solve the question. The owner actually read the email sent by the assistance and he approached me just a day later, not answering the email but trying to solve it personally. I do not what to think, I'm very disappointed about how this was managed.

Very exceptional experience with Okapi hotel. Staff amazing

فندق بسعر قليل ولكن في موقع جيد وخدمة جيدة ووجبة إفطار جيدة.

環境： 地段還不錯，很適合第二天坐車 衞生： 還算乾淨 設施： 最基礎的設施，沒有電梯但是會幫忙放行李 服務： 服務很好，原來訂的房間沒有wifi還給升級了。